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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Brand: JisuLife
Product Model: Neck Fan Pro1
Brand: JisuLife
Color: Moonlight/Sakura/Deep Ocean
Electric fan design: Wearable Fan
Power Source: 5000mAh
Battery Capacity: Battery Powered
Product Dimensions: 9.13"D x 2.64"W x 11.02"H
Material: Plastic
Item Weight: 11.4oz
Special Feature: Breathable Neck Collar, 100 Speeds Turbo Air Duct, LED Display, Stepless Knob
1. Is there free shipping on JISULIFE products?
Yes, we provide free shipping on JISULIFE products if you purchase on JISULIFE Shopify Official Store.
2. How long does shipping take?
Standard shipping usually takes from 3-8 business days. （The exact time depends on the country）
3. What is the policy for returns and exchanges?
You can return the product for a full refund within 30 days. We offer one-for-one exchange in case the product is originally damaged.
4. Is there a warranty on my product?
Yes, there' s a one-year warranty for your JISULIFE Products. Within a year, if the original manufacture of the material or workmanship of the product is defective, JISULIFE will (at its sole option) repaire or replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of JISULIFE and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.
5. How can I make a payment?
We provide all the top payment methods: Credit Card, PayPal, Google Pay, Apple Pay, Shop Pay.
If you have any questions, please contact us.
Email:
Tel Customer Support: +1 888-252-0666
Monday to Friday: 9:00 am - 6:00 pm (EST)
Chat Online: Click on the lower right corner to start the conversation.
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